Shipping policy
Shipping Policy
Last updated: March 2026
This Shipping Policy describes how AmourLinen processes and delivers orders placed through our website.
Order Processing
All orders are processed within 2 business days after the purchase is completed.
Orders are processed Monday through Friday, excluding public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Processing times may be slightly longer during peak seasons, holidays, or promotional periods.
Shipping Methods
All orders are shipped worldwide using FedEx.
Delivery times below are estimates and may vary depending on destination, customs procedures, or local courier conditions.
Estimated Delivery Times
Europe
Delivery typically takes up to 3 business days after dispatch.
United States
Delivery typically takes up to 5 business days after dispatch.
International Orders
Delivery times vary depending on the destination country.
Please note that delivery times are estimates and not guaranteed.
Express Shipping
Express shipping is available at checkout for 20 USD, 20 EUR, or 20 CHF (or the equivalent amount depending on your selected currency).
Express orders are prioritized and typically arrive within 1–2 business days after dispatch in Europe and 2–3 business days in the United States, depending on the destination.
Shipping Costs
Shipping costs are calculated at checkout unless otherwise stated.
Standard shipping is free for orders over 200 USD, 200 EUR, or 200 CHF.
Any applicable shipping charges will be clearly displayed during checkout before payment is completed.
Customs, Duties and Taxes
For United States customers, orders are shipped DDP (Delivered Duty Paid). This means all applicable duties and taxes are included in the purchase price and no additional fees will be required upon delivery.
For other international destinations outside the European Union, customs duties, taxes, or import fees may apply depending on the destination country's regulations. These charges are the responsibility of the customer unless otherwise stated.
Delivery Issues
AmourLinen is not responsible for delays caused by:
customs clearance procedures
incorrect shipping addresses provided by the customer
carrier delays outside of our control
natural events or force majeure
If a package is returned to us due to an incorrect address or failed delivery attempts, additional shipping charges may apply to resend the order.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.
Lost or Damaged Shipments
If your order arrives damaged or appears to be lost in transit, please contact us at:
Please include your order number and photos (if applicable) so we can investigate and assist you as quickly as possible.
Contact
If you have any questions about shipping or delivery, please contact us at: